Saturday 26 April 2014

K2 Email Notification is not working

Not sending email in K2
Q)Email event with sharepoint group in the To field not sending email to the correct user after the sharepoint group member are changed.
Resolution: Issue mentioned on the ticket is a known issue (reproduced) and scheduled to be fixed on kb1290 (if things are going as scheduled).
As a workaround (suggested by our lab team), please go to HostServer db and truncate the following table:
Groups
GroupUsers
User2
These tables will repopulate once a new process instance is created.